FAQ

Frequently Asked Questions

[Class] Can I preview the lecture contents?

A preview of the maritime cybersecurity course is available on YouTube. Module 1 Module 2 Kakao Talk : orangecq E-mail : [email protected]

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[Tech] Can I take classes on my mobile phone or MAC?

This course is available on Windows PC, Apple MAC, Android Phone, and Apple iPhone. However, the video may not play properly in Internet Explorer 11 and earlier versions. Kakao Talk : orangecq E-mail : [email protected]

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[Payment] Refund amount calculation guide

1. 100% refund: Before 3 days from the start of class (payment date) 2. 100% refund: If the entire course cannot be attended due to an obvious course product error 3. For the use of coupons paid after the purchase of the lecture, the coupon price will be deducted before payment. Kakao Talk :...

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[Payment] I think the credit payment has been doubled.

If you receive the authorization number both times without a transaction failure message, you have made a double payment. In case of double payment, please contact us and we will process it quickly after confirmation. Kakao Talk : orangecq E-mail : [email protected]

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[Payment] What is the payment method?

Our payment partner is the PayPal. You can pay by credit card. ex) Master card, VISA card, DISCOVER card, AMERICAN EXPRESS card. Kakao Talk : orangecq E-mail : [email protected]

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[Class] How do I get a certificate of completion?

After completing the course, you can see 'Certificate' tab in your class. And you can download the certificate to pdf file. Kakao Talk : orangecq E-mail : [email protected]

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[Class] What is the completion criteria?

Since pay your course, you can access the course for 1 month. And you must watch the videos over 90% and solve the quiz over 70%. Kakao Talk : orangecq E-mail : [email protected]

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[Class] I want to take a group class.

If you wish to take a group course, please leave a Kakao Talk or email message and the person in charge will guide you. Kakao Talk : orangecq E-mail : [email protected]

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[Class] Can only members register for classes?

You must register as a member to register for the course, and you must register as a member with your personal name in English. Kakao Talk : orangecq E-mail : [email protected]

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[Tech] I can't log in. What should I do?

Please check if your ID and password are correct.In some cases, the wrong ID and password are left as cookies and cannot be logged in properly.In this case, go to the Internet browser [Tools]-[Options]-[General] tab, and then go to the middle section.Click Delete Browsing History and apply ?...

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